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About Upstate Bank
At Upstate Bank, we have provided dependable, professional banking solutions for individuals and businesses throughout Upstate New York since 1922.
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Dear Valued Client,
CheckAlt will be conducting maintenance on CaptureNet and performing an upgrade to our backend servers during the planned Maintenance window on Sunday, December 3, 2023, from 8 a.m. EST – 12 p.m. EST.
During this time, the following applications will be unavailable to customers and end users: CaptureNet Management, Remote Deposit Capture (Remit Station, Deposit Go, Branch and Teller Capture) and API Services. While applications are undergoing maintenance, customers will be able to make ATM deposits.
We apologize for any inconvenience and thank you for your understanding and patience. For support, please email assist@checkalt.com or reach out to your Relationship Manager.
Thank you, Jennifer Sauers Executive Director, Client Experience